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Our
training and customer
service department is
setup to serve our
merchant partners so
that our partners can
serve its customers.
Customer service staff
is equipped with experts
in the prepaid market.
Over the phone training
will be available on the
day the equipment
arrives at your
location(s). 1-800
number for both training
and customer support.
Bilingual coverage
available 24/7/365.
Customer service trained
to handled customer
requests pertaining to
invoicing, orders,
refunds, Technical
issues, Credit Issues,
Complaint Resolution.
Strict quality control,
newest training
techniques, recorded
call critiquing, on-site
monitoring.
Real time, web based
reporting available. |