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HOW THE E-TIME PROGRAM WORKS

 
The E-Time System is a very easy and uncomplicated system to use.
SETUP AND TRAINING

Once you have been authorized to use the system you will be immediately sent the E-Time software to install the program on your business location computer.  The software is very easy to install and only take minutes to install.

As mentioned in the HARDWARE/SOFTWARE SECTION, your location will need to have a computer in order to operate the system.

Please note that our customer service department will be available to assist you with installation and training.

Once installation is complete, you will be able to start processing transactions.

MAKING AND FINALIZING A SALE

The E-Time System is extremely easy to us. E-Time is a simple Graphic User Interface (GUI) just like any other MS windows based application. On the program screen you will see an icon for each of the services and products offered such as Express Bill Payment, Wireless Prepaid Airtime, Prepaid Long Distance Calling Cards and more. When a customer wants to purchase one of the services or products the only thing you, the merchant, will need to do is click on the appropriate icon and just follow the prompts. Completing a sale takes only seconds.

Please be sure to collect the funds from the customers before finalizing the sale on the system.

The PINs are printed on a paper receipt or thermal card (your choice). This eliminates the need for maintaining inventory on any type of activated or non-activated hard cards.

RECEIPT FOR PURCHASES

Once the sale is complete, the E-Time will automatically print two receipts; one for your records and one for your customers. Your receipt will be a summary of the sale. The customer receipt will contain certain information pertaining directly to the products/services purchased.

Express Bill Payment Examples:

 




Prepaid Products Examples:





ADDING FUNDS TO YOUR ACCOUNT

After the installation process you will need to add funds to your account so that you can sell your customers the products and services offered by the system.

Each time you sell your customers one of the products and services your account will be debited the amount of our cost to you. For example, lets assume that you have placed $150.00 in your account. A customer purchases a $25.00 AT&T prepaid wireless pin to recharge his/her prepaid phone.  Our cost of the PIN to you is $15.00. Therefore, your account will be debited $15, which will leave you a balance of $135.00.

This process is the same for all products and services sold through our system including the Express Bill Payment. No sale will be processed without the proper amount of funds in your account.

Please note that your original balance level with ETime will be replenished to its original level every day. For example, lets assume you were to open your ETime account at $200.  If your business were to sale $100 of products today, we will A) deduct $100 from your account for the products sold and B) we will build up your ETime account to the original $200 limit by withdrawing $100 from your business account and adding the funds to your ETime account. This transaction will take place the next business day.

Please note that you will be able to add additional funds above the $200 limit to your account without it raising the limit of your ETime account. There is a function on the software that will allow you to raise your ETime account balance.

REPORTS

E-Time program will create and print reports that will be useful in the management of your prepaid program.  Below are just a few of the reports the system will generate:

  • Daily Reports
  • Weekly Summaries
  • Bi-Weekly Summaries
  • End of Day Reports
  • Usage By Profit
  • Pricing 
Copyright 2005 Quest Merchant Solutions