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TRAINING AND
CUSTOMER SUPPORT |
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Our
training and customer service department is setup to
serve our merchant partners so that our partners can
serve its customers.
Customer service staff is equipped with experts in the
prepaid market.
Over the phone training will be available on the day the
equipment arrives at your location(s).
1-800 number for both training and customer support.
Bilingual coverage available 24/7/365.
Customer service trained to handled customer requests
pertaining to Invoicing, orders, refunds, Technical
issues, Credit Issues, Complaint Resolution.
Strict quality control, newest training techniques,
recorded call critiquing, on-site monitoring.
Real time, web based reporting available.
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